This Privacy Policy explains how Small Business Assistance Corporation (“SBAC,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained through sbacsav.com (the “Website”). By using the Website, you acknowledge that you have read and understand this Privacy Policy.
This Privacy Policy aligns with SBAC’s Terms and Conditions and reflects SBAC’s commitment to responsible information stewardship.
1. Scope
This Privacy Policy applies to information collected through the Website, including when you:
- submit an inquiry through a third-party platform
- sign up for SBAC communications (including our newsletter);
- register for or participate in events or related registration tools);
- otherwise communicate with SBAC through the Website.
This Privacy Policy does not apply to third-party websites or platforms that SBAC links to or uses for event services. Those third parties operate under their own privacy policies.
2. Information We Collect
A. Information You Provide
We collect information you voluntarily submit through the Website and related tools, which may include:
- name, business name, title, and contact information (email, phone, address);
- business details you choose to provide (e.g., industry, size, service needs);
- event registration information (e.g., session selection, attendance details);
- any content you submit in messages, forms, surveys, or uploads.
Operational note: SBAC does not request sensitive personal information (such as Social Security numbers, banking credentials, or payment card details) through general Website contact forms. If a specific program intake requires additional information, SBAC will provide an appropriate intake method and context for that request.
B. Information Collected Automatically
When you visit the Website, we and our service providers may collect certain technical and usage information, such as:
- IP address and approximate location (city/state);
- device type, browser type, operating system;
- pages viewed, links clicked, referring/exit pages, and time spent;
- timestamps and basic interaction data.
This information supports Website functionality, analytics, and security.
3. Cookies, Analytics, and Tracking Technologies
SBAC uses cookies and similar technologies (e.g., pixels, tags, local storage) to support Website performance and understand usage.
A. Website analytics platform
We use a Website Analytics Platform to measure Website traffic and usage patterns (e.g., page views, engagement, navigation). This service may use cookies and similar technologies to collect information about your interaction with the Website.
B. Marketing software platform (Forms, CRM, Marketing Tools)
We use Marketing software to power Website forms, manage communications, and support client relationship management. When you submit a form, this service may collect the information you provide and certain technical data (such as IP address, device/browser information, and interactions with our emails or pages) to support form processing, analytics, and communications.
C. Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect certain Website features or functionality. Some cookies may be set by the third-party analytics and marketing services platforms we use.
We do not sell your personal information.
4. How We Use Information
SBAC may use information collected through the Website to:
- respond to inquiries and provide requested information;
- deliver newsletters, updates, and communications you opt into;
- administer event registration and participation logistics;
- maintain internal records of interactions and service requests;
- improve Website content, performance, and user experience;
- monitor and protect the security of the Website and our systems;
- comply with legal obligations and enforce our Terms.
Where required by law, SBAC will obtain consent before sending marketing communications, and you may opt out at any time (see Section 8).
5. Event Registration and management software
SBAC may offer event registration and participation through third-party event platforms. If you register for an SBAC event through any of these platforms:
- information you provide may be collected by SBAC and the third-party event software, and processed under its privacy policy and terms;
- SBAC may receive registration and attendance-related information (such as your name, email, registration status, and attendance/participation details) to administer the event, confirm participation, and improve future programming.
SBAC does not control how these third-party platforms independently use information once collected on their systems. We encourage you to review the applicable third-party privacy policies before registering.
6. How We Share Information
SBAC may share information as follows:
A. Third-party Service Providers
We may share information with vendors that support Website operations and SBAC services, including:
- Marketing (forms, CRM, communications);
- Analytics (Website analytics);
- Event (event registration and hosting);
- Website hosting, email delivery, and security providers.
These providers are authorized to use information only as needed to provide services to SBAC and are expected to implement reasonable safeguards.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
B. Legal, Safety, and Compliance
We may disclose information when required by law or if we believe disclosure is necessary to protect SBAC, our users, or the public; prevent fraud or misuse; or enforce our policies.
C. Business Transitions
If SBAC is involved in a merger, reorganization, dissolution, or transfer of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.
7. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including operational needs, program administration, reporting requirements, and compliance with applicable laws and regulations. Retention periods vary based on the type of information and the purpose for which it was collected.
8. Your Choices (Email and Communications)
A. Newsletter and Marketing Emails
If you sign up for SBAC communications, you may opt out at any time by:
- using the unsubscribe link included in our emails (when provided), or
- contacting SBAC using the information in Section 12.
B. Updating Your Information
You may request updates or corrections to your information by contacting SBAC.
9. Data Security
SBAC implements reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website. However, no system can be guaranteed to be completely secure, and SBAC cannot guarantee the security of information transmitted online.
10. Children’s Privacy
The Website is not directed to children under 13, and SBAC does not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Website, please contact us.
11. Changes to This Privacy Policy
SBAC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Small Business Assistance Corporation (SBAC)
Phone: 912-232-4700
Website: sbacsav.com
Email: sbac@sbacsav.com
Mailing Address: 111 East Liberty St, Savannah, GA 31401
Go to: Terms & Conditions
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