When I opened the von Trapp Animal Lodge in 2018, neither I nor my business manager, Raquel White, had any prior experience in managing a small business. However, as a licensed veterinarian, I had a clear and innovative vision for creating an all-in-one pet care center. Just over a year since opening our doors, our business has not only thrived but also made a significant impact in the community.
From the beginning, I knew the Savannah market for animal boarding was competitive. To set the von Trapp Animal Lodge apart, we offered daycare, boarding, and rehabilitation services for dogs and cats, all under the close supervision of a licensed veterinarian. We also introduced unique pain management and stress-relief services, such as laser therapy, acupuncture, hydrotherapy, and massage, to promote both physical and emotional well-being in pets.
One crucial aspect of my vision was to build a state-of-the-art facility. With support from the Small Business Assistance Corporation (SBAC), a local non-profit that provides financing to small businesses, we completed the construction of our facility on Waters Avenue. Our new location features an outdoor pool, indoor and outdoor play areas, and light-filled kennels. We even collaborated with SCAD students to paint the interior walls of the kennels, creating a bright and fun space for both animals and humans.
Our combination of excellent care, unique offerings, and impressive facilities has resonated well with customers. In just one year, we have served over 1,000 customers, with at least 75% being repeat clients. Our team has grown to 13 employees, including students interested in veterinary medicine. With our facility already reaching capacity many days, we are considering options for future expansion.
Our success would not have been possible without the support of the SBAC. Their guidance in developing a business plan, along with their financing options, made my vision a reality. I even took one of their mini business courses, which was incredibly helpful. The SBAC also introduced me to other local entrepreneurs, allowing us to share ideas and support each other.
For other aspiring entrepreneurs, I would advise focusing on the needs of your community and staying true to your vision while being realistic about your goals. Opening the von Trapp Animal Lodge took more time, money, and effort than initially anticipated, but with careful planning and perseverance, it has been a rewarding journey.
If you need financing for your small business, I highly recommend visiting the folks at the Small Business Assistance Corporation. They were instrumental in turning my dream into a thriving reality.
— Betsy von Trapp, Owner of von Trapp Animal Lodge
Read more about von Trapp Animal Lodge here: https://vontrappanimallodge.com/
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